Why is my GMail frozen on the screen?

Discussion in 'iPad General Discussions' started by Michaelhyams, Nov 29, 2011.

  1. Michaelhyams

    Michaelhyams iPF Noob

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    My IPad works fine in everything but GMail all of a sudden....? The screen will not do anything other than it's frozen on the last email I opened... Any ideas as to what the heck is going on? And how do I fix it?
     
  2. twerppoet

    twerppoet iPad Legend

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    You are using Safari?

    Try going to Settings > Safari > Advanced > Website Data, and delete the entry for mail.google.com (swipe across it to get the delete button). Or you can just delete all the Website Data, or clear Cookies and Data from the main Safari settings page (but you'll have to log into all the sites that normally remember you, if you do).
     
  3. leelai

    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    A very informative thread from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
     
  4. darlene11

    darlene11 iPF Noob

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    I have followed your directions still frozen.
     
  5. twerppoet

    twerppoet iPad Legend

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    When you have problems with an app it's a good idea to clear it from RAM.

    Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.
     

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