Why can't I turn off the password lock?

Discussion in 'iPad Help' started by FacePoppies, Mar 29, 2011.

  1. FacePoppies
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    FacePoppies iPF Noob

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    I set up my email and it made me create a lock password, but I don't want to have to enter a password everytime I use it. But when I go to turn off the password lock, the option is grayed out! Is there a way to work around this?
  2. FacePoppies
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    FacePoppies iPF Noob

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    does nobody else have this problem?
  3. FacePoppies
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    FacePoppies iPF Noob

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    Can somebody just check if they're able to turn off their password lock after linking an email account? Please?
  4. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Are you referring to this passcode lock? Then yes, it can be turned off.

    I have no idea why you had to setup a passcode lock in the first place. It shouldn't be necessary.

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  5. FacePoppies
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    FacePoppies iPF Noob

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    hm that's weird.
  6. Somerled
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    Somerled iPad Junkie

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    If you set up email using Microsoft Exchange, the a Passcode is required. There is no getting rid of it.
  7. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    I can turn the passcode lock off, even though I have an MS exchange mail account (hotmail) set-up. But there are also three non-exchange mail accounts set-up, perhaps these alleviate the need for the passcode lock?
  8. FacePoppies
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    FacePoppies iPF Noob

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    okay I figured it out. You just go to the mail account and turn off SSL. This can be done with exchange accounts.
  9. FacePoppies
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    FacePoppies iPF Noob

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    oh, it appears I was wrong. I don't know what ssl is, but turning it off seems to render the account useless.
  10. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    SSL is used for encrypting the connection between Mail and the exchange server. So if you turn if off, the server may simply refuse the connection, as it is not secure.
  11. Somerled
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    Somerled iPad Junkie

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    You are not connecting to an Exchange server. There is a big difference between emulating Exchange services and actually using an Exchange Server.
  12. twerppoet
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    twerppoet iPad Legend

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    If your iPad is administered by your company they have the option of enforcing the use of pass-codes and other settings. This will gray out your option to make those changes.
  13. Countrychirper
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    Countrychirper iPF Noob

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    I can't turn off my passcode lock. Now when I try to turn it off it just brings up the password box to enter a new password. I hate having to put in a password constantly to use my iPad.
  14. twerppoet
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    twerppoet iPad Legend

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    Oops, guess I was wrong about how the behavior changes. Still, it's an enterprise thing. If your iPad is administered by your company, they can insist you use a password.
  15. Countrychirper
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    I Figured it Out! Thx for all the help!
  16. twerppoet
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    twerppoet iPad Legend

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    Glad you did, because I obviously had no idea what was going on. ;)
  17. miket5au
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    This is why I haven't added my work email on to my ipad. They do enforce the passcode. I am sticking to getting it on my phone.
  18. txteevee
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    txteevee iPF Novice

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    Dang!!! I am having this problem too! The whole reason for the ipad2 was to check work email!!! Soooooooo frustrating! There has to be a workaround. :-( I am going to ask my admin. I didn't have to enter a passcode initially WITH work email. They must have changed something on the new setup.
  19. kriskiter
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    kriskiter iPF Novice

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    companies enforce a Passcode lock to protect the companies information. if you want work email on a device you have to play by their rules.

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