Where's the upgrade to IOS 10?

Discussion in 'iPad Mini Forum' started by Mike9685, Sep 14, 2016.

  1. Mike9685

    Mike9685
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    I have an IPAD Mini 4. Keep checking for the notification to upgrade to IOS 10, but it says that it is "up to date" with 9.3.5. Not sure what the problem is. Any help would be appreciated.
     
  2. giradman

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    Hi Mike - I just upgraded my wife's iPad Mini 4 tonight to iOS 10 - just go into Settings -> General -> Software Upgrade and you should be offered the newest iOS (see image below) - let us know. Dave :)
    .
    IMG_6977.PNG
     
  3. twerppoet

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    It should show up in Settings > General > Software Update.


    Edit: Ooops, too slow.
     
  4. giradman

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    Hey - that's usually my excuse! ;) Dave
     
  5. Mike9685

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    Yep, That's what I keep checking...Still says "iOS 9.3.5 Your software is up to date" Any other ideas?
    Mike
     
  6. J. A.

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    Connect your iPad to iTunes on a computer. Try updating it via iTunes.
     
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  7. twerppoet

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    Also, If your iPad is a cellular modle, make sure you are on a wi-fi network.
    And it might not hurt to reset or restart your device, if you haven' already doen so. It's a good idea to do that just before an update anyway (right after you back it up).
     
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  8. Mike9685

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    Thanks for all the help. After backing it up thru iTunes, I tried "Check for updates", it came back "This version of the iPad software (9.3.5) is the current version". Doesn't make any sense...I'm fairly new to the iPad, so I'm not sure where to go from here. I usually update it through WiFi, it's on and connected. It's not stuck, so I haven't done a hard reset. Any other ideas?
     
  9. J. A.

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    If it's an iPad mini 4, it should get the update automatically. What's the model number of your device? You can find it on the back cover of your device. It starts with an A, followed by four digits.
     
  10. Mike9685

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    Don't see anything on the back cover. iTunes says that the model identifier is "iPad2,6", serial number F4KJPBSAF19C. (Looks like I need to talk to the guy that sold it to me as an iPad 4! -never noticed that before...) In general settings, it says that the model is MD535LL/A. It should still upgrade to ios 10, as I understand it.
     

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