What to do when app does not run after paying

Discussion in 'iPad Apps' started by MusicBytheScorps, Sep 29, 2012.

  1. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    My help would be nice.
    I paid and downloaded a game that does not work

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }
  2. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    Well I guess nobody has an answer? Let me try again..
    I downloaded the game real strike ( fps) from the app store. Game loads fine but when play starts I cannot see what I'm shooting at? Its blank , I paid for this and it does not work what to do?
    Thanks

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }
  3. twerppoet
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    twerppoet iPad Legend

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    First, try deleting the app and downloading it again. Sometimes, not often but sometimes, apps get broken in the download phase. You can also go to the App Store page and follow the link to the developer's support site. Some are good about this, some aren't; just like the real world. ;)

    If the app can't be made to work and the developer is unresponsive:

    Contact Apple iTunes support and ask for a refund. May take a while, but they usually go through.
  4. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    Thank You, I'll do that.

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }
  5. twerppoet
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    twerppoet iPad Legend

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    You're welcome. Please let us know how it turns out.
  6. andrewreff
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    andrewreff iPF Noob

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    This is probably a dumb question, but did you try deleting it and re-downloading it?
  7. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    Not Dunbar.. I did twice still same problem?

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }
  8. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    Deleted and re-download did not change or fix this problem? Again thanks

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }
  9. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    Here is a another tip to try, assuming you really want this game.

    Open up the App Store, go back to the app in question, and leave a review. State that the app is crashing on you. State your model, memory, and OS version. This usually will get the attention of the developer. I have found that this appoarch will eventually result in a new version with bug fixes. Also, if you see comments from others saying they too have problems, then it is likely the developer is working a solution. It could come down to waiting for Apple to approve the new version that has bug fixes.

    Also, though the app store, you can write directly to the developer.

    If you leave a one-star review, please remember to go back and update it once the problem is fixed. I generally don't leave a one-star review unless I'm sure the app is really bad.
  10. ryanlawrence171
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    ryanlawrence171 iPF Novice

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    Hey the same problem I found in iPhone too. I tried all things but still is the same.
  11. zunex
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    zunex iPF Novice

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    You should try to reboot your device & then reopen your app. If this doesn't work, report your bug to app's developer like AQ_OC said.
  12. MusicBytheScorps
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    MusicBytheScorps iPF Novice

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    They are frekin stilling money from us?

    {GO KINGS @ LA Kings Hockey.} { Scorpions Rock!!! }

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