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Weir

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Have an ipad 7. Wifi/internet went out during ice storm. I ry to read new mail. But there is a message block
on message side that says '"Unable to move message" the message could not be moved to the mailbox trash.'
How do I unfreeze my mail. Does not apply to another account. Weir:confused:
 

abababababab

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Have an ipad 7. Wifi/internet went out during ice storm. I ry to read new mail. But there is a message block on message side that says '"Unable to move message" the message could not be moved to the mailbox trash.' How do I unfreeze my mail. Does not apply to another account. Weir:confused:

Hello and welcome to iPF! Have a good time here!

You say that the wifi stopped working during an ice storm, and it was then that you wanted to check your mail. The reason is the absence of internet connectivity. You cannot check your mail without internet connection.
 

leelai

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Hi and welcome to the Forum!

When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. If you have updated to IOS7 - just swipe up on the image above the app icon to close it. If on an earlier OS - Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly. Try this step and see if it fixes your issue, if not the next steps are a restart or a reset if your iPad.

Restart - Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating.

Reset - Hold the power off button and the home button simultaneously, keep holding them in and you may see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.

Let us know if one of these steps fixes your issue!

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
Tutorial for our App
http://www.ipadforums.net/new-membe...sistance/107524-ipad-forums-app-tutorial.html
Tutorial on creating posts on the Forum
http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
Reading the IPad manual is a great place to start so please download a copy of these.
http://www.support.apple.com/manuals/ipad/
3 very informative threads from which you will learn many tips and shortcuts for the IPad.
http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
We have rules like any Community so please read these also
http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

Once again we welcome you here and are so pleased you have joined us!
 
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Weir

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Leelai, thank you for not making me feel TOO UnTechnical! I did do as you suggested and I am ok now. I actually did not
understand how to ask my question. So thanks? Weir
 

leelai

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Leelai, thank you for not making me feel TOO UnTechnical! I did do as you suggested and I am ok now. I actually did not understand how to ask my question. So thanks? Weir

You're welcome, I'm glad it's fixed your issue and you did fine explaining it. Enjoy!!
 

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