videotron user email help needed

Discussion in 'iPad Help' started by Gary_P, Dec 5, 2010.

  1. Gary_P

    Gary_P iPF Novice

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    Looking for a Videotron email user and hoping for s solution.

    I am running my work email on my ipad. I csn get emails in no problem as I obvioulsy have it setup to grab off my Bell hosted server.

    At home i am running wireless through Videotron. My laptop send out email no problem, i cannot get emails out using videotron.

    I have the outgoing server setup as smtp.relais.videotron.net.

    Anyone had success getting mail out and hoe did you do it?

    Thanks
     
  2. creativeguy

    creativeguy iPF Noob

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    Videotron email problems with iPad

    I've had the same problem with Videotron and my iPad, Gary. I can receive emails via Videotron, but I cannot send. I have spoken with Videotron tech support and they have no solution. They have no info on the iPad. If you find an answer let me know!
     
  3. domh

    domh iPF Noob

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    On the mail setting, go to smtp settings, then change the smpt port to 25 (not the pop port).
    I had the same problem and now it solved it. Don't ask why ;-)
     
  4. creativeguy

    creativeguy iPF Noob

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    Port 25 did not work for me, BUT port 587 did!
     
  5. Onetime

    Onetime iPF Noob

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    Change outgoing server setting to smtp.relais.videotron.ca (Personal account) smtp.relais.videotron.com (Business account)

    I believe smtp.relais.videotron.net is not a Videotron server.
     
  6. Bizz

    Bizz iPF Noob

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    SMTP Password and user name

    Make sure you add your user name and password in the smtp "optional" area, should work!

     
  7. domh

    domh iPF Noob

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    Also, the smtp server correct name is relais.videotron.ca
     

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