Video download from store goes blank when i try to play.

Discussion in 'New Member Introductions - Site Assistance' started by jonnirocket, Dec 10, 2011.

  1. jonnirocket
    Offline

    jonnirocket iPF Noob

    Joined:
    Dec 10, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Downloaded Isle of manTT from store started to watch it fantastic really great until l got halfway then it froze. Tried to get it back and it is blank when I go into videos, Help please any suggestions?
  2. leelai
    Offline

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,862
    Thanks Received:
    1,289
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,365 / 0
    Hi and welcome to the Forum!

    With regard to your issue try these steps:-
    Do the four finger swipe up to reveal your multi task bar along the bottom. It will show all the apps that you have opened at one time or another. Long press one of these apps until they start to jiggle and red minus signs will appear above them all. Press all the minus signs, this will close them, not delete them. It's a good idea to do this regularly just to keep them all running smoothly, I do mine every night. Check and see if it is operating now. if not a restart is in order.

    Restart: Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will start again. You should restart your iPad occasionally also as it will keep it running smoothly. Now see if it is operating. If not a reset is the next step.

    Reset: Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. This is a reset.

    When your iPad begins to behave strangely these are the first steps you should do to rectify it. Let us know how you go, good luck!!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    A very informative thread from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
  3. jonnirocket
    Offline

    jonnirocket iPF Noob

    Joined:
    Dec 10, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Hi

    Thank you for your assistance, unfortunately this has not worked

    Kind Regards

    John
  4. leelai
    Offline

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,862
    Thanks Received:
    1,289
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,365 / 0
    Swipe right on your iPad until you get to the search page and look for your video here.

    Sent from my iPad using iPF
  5. jonnirocket
    Offline

    jonnirocket iPF Noob

    Joined:
    Dec 10, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Hi yes I have tried swipe and tried search when l try to open in video it is just blank black screen thanks again for your help, no idea what to do now just about tried everything.
  6. jonnirocket
    Offline

    jonnirocket iPF Noob

    Joined:
    Dec 10, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Thank you all ok now .....

Share This Page

Search tags for this page

ipad screen goes black video

,

video blank on ipad