video doesnt load

Discussion in 'iPad 2 Forum' started by Kenf, May 13, 2013.

  1. Kenf
    Offline

    Kenf iPF Novice

    Joined:
    May 21, 2011
    Messages:
    14
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Westport,ct
    Ratings:
    +0 / 0
    a downloaded video froze and left a blck screen behind. any way of clearing it so this function restores. tried a backup, shutting down apps, clearing safari cache etc.
  2. Mickey330
    Offline

    Mickey330 Administrator Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,445
    Thanks Received:
    1,713
    Trophy Points:
    113
    Location:
    Western NY state (USA)
    Ratings:
    +1,832 / 0
    Have you tried either a restart or reset of the iPad (or both)? To do (apolgies if you know):

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    If that doesn't help, try this step...

    Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear). Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear.

    Maybe that'll help?

    Marilyn

Share This Page

Search tags for this page

what do you do if video doesnt load