Video App Stuck in Access Itunes screen

Discussion in 'iPad Apps' started by Jim Hall, Dec 5, 2014.

  1. Jim Hall

    Jim Hall
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    I don't know if this is an IOS 8.1.1 upgrade issue, or if it is a video app problem. I did upgrade to IOS 8.1.1 & then, I opened my video app & accidentally picked the iTunes store button. Now my video app is giving me only one choice... go to the app store. If I close the app, it comes right back to this screen. If I reboot the ipad, same thing. no way back to home videos. If go on to the iTunes store, it makes no difference. I cannot get back to my home videos with the video app.
    Please help,
    jr8040
     
  2. twerppoet

    twerppoet
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    The category tabs/buttons only show up if you have videos for those categories. If nothing is showing I'm guessing it a combination of two things.

    One, you have no videos downloaded (local) to the iPad.

    Two, you have Show All Videos turned off in Settings > Videos.

    The second lets you see all the videos you have purchased through iTunes, with a cloud symbol next to them to show they are not on the iPad. You can stream them by taping on the video, or download them by tapping on the icon.
     
  3. Jim Hall

    Jim Hall
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    Dear twerppoet,
    You were right on two out of three. I forgot ONE: I had removed videos to install IOS update & had not restored them. TWO: The IOS upgrade had indeed turned off "Show All Videos." I'm guessing that either one of these would have caused this? Either way, I appreciate your help. It's amazing how many times the answer is obvious once you know it. THANKS AGAIN....
     
  4. twerppoet

    twerppoet
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    No problem. Glad to help.

    If you had videos on the iPad. You would have seen something.

    If you had the Show All Videos switch on, you would have seen something (assuming you've purchased at least one video or movie in iTunes).

    Having both is what caused a complete lack of anything.

    I'm curious. What's the third thing? The one I wasn't right about, or perhaps the thing I didn't guess?
     
  5. Jim Hall

    Jim Hall
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    OOOPPPSSS.... Make that two out of two....
     
  6. twerppoet

    twerppoet
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    Ok.

    I was just wondering what I might have said that I didn't' intend. Happens. :)
     

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