Verizon connection issue

[Marybcallan]

I am more than a bit frustrated with the connectivity issue with Verizon. I have followed the instructions... Called the 800 number when rejected 3 times.. Was transferred twice..and still not connected... The last rep said I should go to the local target store for help even tho I ordered the iPad from apple. Advice out there.

 

[AppleNut]

Well what exactly is the issue? Are you not able to connect to 3G?

 

[AppleNut]

No I can connect just fine now but I was having the problem. I called Verizon and they walked me thru some steps and I haven't had the issue since. I suggest calling them. I've been trying to recollect my thoughts on exactly what they had me to do but I don't remember. Whatever it was, it worked. This was about 3 wks ago and I haven't had an issue since

 

[Marybcallan]

I followed the directions for connecting and was directed to an 800 #. That is when the transfers of calls began. The latest was my call to apple where they directed me backnto verizon. Not sure what to do at this
Point
.

 

[AppleNut]

So u paid for data and u aren't able to use it. When u set the data up there was an 800 number there. 800-769-8419

 

[Marybcallan]

Did that. No luck. Worked today tho

 

[Tarkio]

It's not a problem with Verizon, it's an Apple issue. Some Verizon iPad 2's have a problem connecting to 3G. Apple is supposed to be issuing a firmware update soon.

Not every Verizon iPad 2 has the problem, mine connects perfectly and was quite easy to set up.