Upgraded to iOS5 and lost my credit and Apps. Tried everything. Feel slightly cheated

Discussion in 'iPad General Discussions' started by Jobby75, Oct 23, 2011.

  1. Jobby75

    Jobby75
    Expand Collapse
    iPF Noob

    Joined:
    Oct 23, 2011
    Messages:
    4
    Thanks Received:
    0
    As title would suggest. Apple are not, and not easy to be made, aware that I have lost out here. Surprised that, though my account name and details have not changed, no flags went up to say that I already made purchases. Youre hurting me Apple. Not given up on this matter yet
     
  2. Gabriel1

    Gabriel1
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,096
    Thanks Received:
    747
    Hi, just to be clear, we are not Apple nor are we in any way affiliated to Apple. If you have an issue that you require help with then if you give us clear details of your problem we will do what we can to assist you?

    If you just wish to rant against Apple then you may find that contacting Apple directly might be a better option.

    The Archangel
     
  3. Jobby75

    Jobby75
    Expand Collapse
    iPF Noob

    Joined:
    Oct 23, 2011
    Messages:
    4
    Thanks Received:
    0
    Yes I have issue with Apple

    I think "rant" might be a bit harsh. Just very disappointednat the moment and thought I d express this with this Forum. After all a Forum is an arena where views opinions feelings etc may be presented in an appropriate democratic manner?

    To clarify, I upgraded my iPad2 to iOS5 and subsequently lost all purchased creditband apps and have not changed my apple account. Any ideas.?

    thank you
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    122
    Did you back up before you upgraded and then restore after the upgrade?

    In any case, you can always download the apps again without charge.

    Tim
     
  5. Gabriel1

    Gabriel1
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,096
    Thanks Received:
    747
    If you open the iTunes App on your iPad you can click on the purchased tab which (hopefully) will list out all your apps and all these can be downloaded again for free.

    Regarding your credit, this is a little more unusual, iTunes is used as a delivery mechanism for iOS 5 so by downloading and installing iOS 5 it should have no effect on your credit. Have you emailed Apple with your details to see if they can help.

    The Archangel
     
  6. Jobby75

    Jobby75
    Expand Collapse
    iPF Noob

    Joined:
    Oct 23, 2011
    Messages:
    4
    Thanks Received:
    0
    Can you tell me how, where I can directly email Apple? You will be a friend if you find me a direct link. They are water tight.....
     
  7. Jobby75

    Jobby75
    Expand Collapse
    iPF Noob

    Joined:
    Oct 23, 2011
    Messages:
    4
    Thanks Received:
    0
    Didnt work. And what about my lost credit??????? :(
     
  8. gjhsmith

    gjhsmith
    Expand Collapse
    iPF Novice

    Joined:
    Oct 19, 2011
    Messages:
    49
    Thanks Received:
    0
    \


    i just upgraded my ipad to 5.0 this afternoon. i called apple support before I did it just to make sure there would be no problems.. well ...I transferred all my apps to my mac then upgraded per the apple tech. My apps are on my computer but NOT on my ipad, even though I sync with it. nothing happens...any help out there?
     
  9. gjhsmith

    gjhsmith
    Expand Collapse
    iPF Novice

    Joined:
    Oct 19, 2011
    Messages:
    49
    Thanks Received:
    0
    Just got off the phone with apple and they told me how to restore from a previous back up so all is good. Everything is back to normal. I can't tell any difference in the new upgrade though.

    Sent from my iPad using iPF
     
  10. Gabriel1

    Gabriel1
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,096
    Thanks Received:
    747

Share This Page



Search tags for this page

feel my apps

,

fid ios 7 update and lost itunes credit

,
free my apps lost credit
,
i lost all my credits on free my apps
,
iphone upgrade lost app credits