Can anyone help, I tried to update my iPad 3 by wifi and it got about 2/3 of the way through and said there is no wifi. So at that point it was still working with 6.1.3 (I should have let it there by not me eh). Then I decided to connect it to iTunes and go through the process, stop Nortons, took all USB out etc. It got to about 2/3 through and said I must do a restore, so followed instructions to the letter and again it gets to "restoring iPad firmware" and comes up with error (1). Have tried on my other computer as well and it just does the same thing. On my account at Apple I have also deleted the iPad but it still goes through the same process and gets to the same point "restoring iPad firmware". Have been to the Apple store here in my city by they say the iPad has a hardware problem. I find this hard to believe as it was working before I tried to upgrade. Any help would be good and much appreciated.