Update fail

Discussion in 'Apple Watch Forum' started by Melie, Sep 20, 2019.

  1. Melie

    Melie
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    I am trying to perform the IOS6 update on my series 3 iWatch.
    The watch is on it’s charger. My iPhone is connected to power and WiFi.
    The update process begins and then pauses at some point to tell
    me that I can resume the update when I reconnect to WiFi.
    However, I am STILL CONNECTED to WiFi.
    I have rebooted both iPhone and iWatch.
    I’m pulling my hair out! Thoughts?

    Thank you,
    Mark
     
  2. Dakotapix

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    Mark — I went through a similar process the day the updates were released. My iPhone 7 updated with no issues and then I started the update on my watch 3. The download appeared to be stalled and after nearly an hour I saw a message that said it would take another 14 hours to complete the download. I shut it down and decided to try again early the next morning. Set everything up and it started the install process right away. I’ve always felt the watch installer to be a bit hinkey but it all worked out. I do have the auto install process set up on all my Apple stuff so maybe that’s what happened overnight.
     
  3. Melie

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    Dakotapix,

    Thank you for the information.
    I’ll try again.

    P.S. did yours mention anything about WiFi?
    Best,
    Mark
     
    #3 Melie, Sep 21, 2019
    Last edited: Sep 21, 2019
  4. Dakotapix

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    No issues were reported about WiFi during the DL or install, Mark.
     
  5. Melie

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    Dakotapix

    Interesting because I am definitely connected to WiFi
    and that’s what’s puzzling me.

    Mark
    P.S. just tried again and same thing happened.
    It’s driving me insane.
     
  6. Dakotapix

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    Apple is supposed to release IOS 13.1 along with the new IPadIOS on Sept. 24. Not sure if there will be a Watch IOS 13.1 as well but you might wait to see and get the new for your phone. As for your WiFi, you might check to see if you have two bands available ( 2.4 GHz and 5 GHz) and toggle between the two for best result.

    On my Watch 3 I make use of the Breathe routine and find that it now fails to keep track of the repetitions during a 24 hour period. Hopefully that will be corrected soon.
     
  7. scifan57

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    If you have a speed test app try it to see if your WiFi is slower than normal.
     
  8. Melie

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    WiFi is working as advertised
     
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  9. Melie

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    Thank you for your help.
    I’ll wait for 13.1
     

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