Unlock problem

Discussion in 'iPad Air Forum' started by Fltcheck, Jun 7, 2018.

  1. Fltcheck

    Fltcheck
    Expand Collapse
    iPF Noob

    Joined:
    Feb 17, 2014
    Messages:
    2
    Thanks Received:
    0
    Ipad wants to be unlocked but displays a dial pad. The unlock code is not numeric. Need a keypad. Tried resolving it through i tunes, but i tunes cannot connect to the ipad. Probably because we cannot unlock it?
     
  2. Jupiter7

    Jupiter7
    Expand Collapse
    iPad Junkie

    Joined:
    Aug 20, 2012
    Messages:
    780
    Thanks Received:
    699
    Has it worked previously? If you set an alpha-numeric passcode you should see a keyboard. You could try a forced restart. Hold down the Home Button and the On/Off button simultaneously until the Apple logo shows. Hopefully the keyboard will appear.
     

Share This Page