What's new
Apple iPad Forum 🍎

Welcome to the Apple iPad Forum, your one stop source for all things iPad. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Unheard the Warranty Problem of iPad 2 in India!!!

Status
Not open for further replies.

Vicharerajesh

iPF Noob
Joined
Jun 22, 2012
Messages
1
Reaction score
0
Location
India, Mumbai
Hi Friends,

I am from India. Trying to connect the right forum for the problem I am facing to get the justice!!

Joined the forum recently hunting the right place to convey the message.
I am following up of my case for Warranty Problem of iPad 2 which occured with in a week of Warranty Expired as discussed in Apple Discussion Forum. Link for reference:

Post this I visited the service centre where it was told a Hardware problem (but do not know what exactly it is) & needs replacement @ of Rs 19,500/- INR which half of the cost of the device. Itried explaining that I restored it twice & tried for few days where I lost almost 20 to 25 days & you can also refer my Discussion on Apple Forum. But all the words had gone in vain. I also put the request on Facebook Page. Link for reference:

on Facebook Page
But surprisingly when I wrote all this cost & repairs & warranty related in Discussion Forum, immediately it was Removed!!!!! This means Apple responsible read these Forum!! Then why it was not considered when I discussed the topic just 7 days past warranty!!!! Is it because we are in India & Apple doesnot have their own stores? If this the case then it is discremination which I will speak out on as many forum as possible.
Hope atleast this discussion goes to the right persons.
 

leelai

Administrator
Staff member
Joined
Apr 24, 2011
Messages
24,828
Reaction score
1,309
Location
Brisbane, Australia
Hi and welcome to the Forum!

First of all I will say this is a privately owned Forum which does not have any ties with Apple at all apart from the fact that we all have iPads and share information and help each other here. I'm not even sure if Apple has their own stores in India or if they are Apple resellers but I will say that Apple themselves do honour their warranties and I have heard of others having their iPads replaced free of charge when a problem occurs just out of warranty.

If they are Apple resellers only I would advise you to get in touch with Apple direct and explain your problem to them.

Perhaps we can help you here...could you give us as much info as possible, which iPad you have and what OS it is currently running on. Go to Settings - General - About and look for version. Tell us what has been happening and we will endeavor to help you.

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
Reading the IPad manual is a great place to start so please download a copy of these.
http://www.support.apple.com/manuals/ipad/
2 very informative threads from which you will learn many tips and shortcuts for the IPad.
http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
We have rules like any Community so please read these also
http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

Once again we welcome you here and are so pleased you have joined us!

iPad 2 3G 64gb
 

twerppoet

iPad Fan
Joined
Jan 8, 2011
Messages
24,150
Reaction score
15,398
Location
Milton-Freewater, OR
Apple typically deletes complaints (as opposed to questions) and customer service inquiries from their forums. They have other routes for these issues. Right or wrong , they don't want these issues aired and solved (if solvable) in their public forums.


If you want a reply you should try going through their normal support channels.

Apple - Support - Contact Support

I'm not saying you'll get the answer you want, but at lease you'll be talking to the people who are authorized to give you an answer.
 

col.bris

Administrator
Staff member
Joined
Mar 25, 2010
Messages
5,888
Reaction score
711
Location
Gold Coast , Queensland Australia
As stated we are a private forum . Weare sorry that you have issues with your ipad2 however The problem needs to be discussed with Apple and based on that this thread is closed.
 
Status
Not open for further replies.

Most reactions

Latest posts

Top