Unable to set up mail - error message

Discussion in 'iPad Help' started by Prando, Nov 18, 2011.

  1. Prando
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    Prando iPF Noob

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    Every time I try to set up my mail account, I get the message...

    User name or password for "imap.tools.sky.com" is incorrect. !!

    Factually, both name & password are correct ?

    Any suggestions ?

    2nd issue is every time I open my email (because of the above, I have to go via Safari) I get the message ""Increse Decrease Size" Do you want to allow "https//mail.tools.sky.com" to use up to 10 MB of storage on your iPad.
    Cancel : Increase. I select "Cancel" and the message re-appears 5 more times with me selecting cancel each time.

    What does it mean ?

    Thanks and kind regards
  2. twerppoet
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    twerppoet iPad Legend

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