Unable to send emails

Discussion in 'iPad Help' started by midren, Jun 10, 2011.

  1. midren

    midren iPF Novice

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    i'm having problems sending emails to some contacts. if i send a "test email" to myself or some contacts in the company, they go ok. With others i get a message "contact (+ name) refused by server". I've checked the settings and both incoming and outgoing smtp's are the same and the port is 995. all other settings are as with the laptop. Any ideas on how to fix?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    I'm not sure how much help this is, because you seem to suggest that you can send emails from your laptop OK. Many companies have a policy of blocking port 995 so it might be worth checking with sys admin whether they block 995 and 465. I'm assuming you're connecting to a company WiFi. If you have 3G you could get around the problem that way.

    Tim
     
  3. midren

    midren iPF Novice

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    Thanks Tom. Do mean our system administrator or the company to whom I'm sending the email. If I change the port to 465, would that help? It happens regardless if I use WiFi or 3G. I also use a BB and have no problems yet I cannot see any variances in the settings of each item. I can send an email to, for example, 5 people. 3 will get it and the other 2 get blocked. Any suggestions would be very welcome.
     
  4. dsm

    dsm iPF Noob

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    problems with outgoing email

    I have BTINTERNET email it is using port 25 incoming and port 110 outgoing and the outgoing doesn't work it gets rejected by companies I am sending to an even when I try and forward an email to myself. Help:confused:
     
  5. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Are you sending from your home network? Normally Port 25 is used on the outgoing mail for the SMTP protocol. So it would be good to check whether you really have outgoing set to Port 110 and, if so, change it to Port 25.

    Tim
     
  6. dsm

    dsm iPF Noob

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    outgoing email problems

    I use home network at home and my outlook uses 25 for incoming and 110 for outgoing. When I set up the email account on IPAD it did it automatically and used the same setting. I have tried sending emails when it is logged on to my home wireless and by using the 3g sim card but neither works. It rejects port 25 when I try to change it to that for both.
     
  7. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    As far as I'm aware - and other Members please feel free to correct me - these are the recommended email settings and port numbers...


    Incoming server port:

    IMAP
    without SSL - 143
    with SSL - 993

    POP3
    without SSL - 110
    with SSL - 995

    Outgoing server port:
    SMTP
    Without SSL - one of the following: 25, 80, 3535, 587
    With SSL - 465

    Tim
     
  8. Dodirothhe

    Dodirothhe iPF Noob

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    I am unable to send emails from my iPad. It says servers to SMTP not responding. My server port is 589. It says I can switch accounts but to what account and how do I do this
     
  9. giradman

    giradman iPad Super Guru

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    Hello & welcome to the forum - you posted in a thread that is over 2 yrs old and may not receive the attention deserved - hopefully a moderator will come along and place your post into a 'new' one; if not, then you might want to start a thread yourself in the appropriate forum. Dave
     
  10. Sunni14

    Sunni14 iPF Noob

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    My husband recently bought an iPhone 5s and I did the upgrade for him. I had not done it on my iPad because I didn't
    Have enough space. Now I receive an error message that my username or password is incorrect and I cannot receive or send mail.
    Can someone help me?
     
  11. giradman

    giradman iPad Super Guru

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    Hello Sunni.. - welcome to the forum - please see my previous post - the title of this 'old' thread does not address your issue(s) - please start a new thread w/ the above information in an appropriate forum; you are unlikely to receive any replies in this one. Dave :)
     
  12. Sunni14

    Sunni14 iPF Noob

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    Thank you Dave. I think I found the correct place to put this.
     

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