Unable to send email

Discussion in 'iPad General Discussions' started by Texbahrs, Jan 24, 2016.

  1. Texbahrs

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    iPF Noob

    Aug 17, 2014
    Thanks Received:
    I have changed my email password in EarthLink.net and in settings. Although I can receive email, I can't send any. When I try, I get the message"The username or password is incorrect." Can anyone help?
  2. J. A.

    J. A.
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    Super Moderator
    Staff Member

    Nov 11, 2012
    Thanks Received:
    Maybe this will help:
    Go to Settings - Mail, Contacts, Calendars - the account. Tap the account, then the email address. You should find "Outgoing Mail Server" somewhere, with SMTP right below it. Tap that, and if necessary, "Primary Server". There, you should find your Outgoing Mail Server, with username and password and "Optional" next to both. Enter your new password there, if you haven't already.

    If this doesn't help, remove the account from your iPad, and set it up again. In most cases, this will help solving problems with email accounts.

    Hope that helps.

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