Unable to purchase apps (update apps)

Discussion in 'iPad 1 Forum' started by dyrelogan, Apr 11, 2012.

  1. dyrelogan
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    dyrelogan iPF Novice

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    I am receiving this error when updating apps from the app store. The apps have already been updated I believe but I keep getting the error even though the apps are not showing in my update list. Please help?
    Last edited: Apr 14, 2012
  2. leelai
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    leelai Administrator Staff Member

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    That is strange, try doing the usual fix for your iPad, a restart and if that doesn't do it, a reset.

    Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating. if not a reset is in order.

    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.

    Let us know how you go.
  3. juuj
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    juuj iPF Noob

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    Hi! That happened to me once but I connected it with my computer and synced so it worked again :)

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