Hello, I apologize if I am posting in incorrect area but I am not real good with tech matters. I have an older iPad mini (9.35) and a bigger iPad (iOS 10.3.3) and I am unable to use them this week for email. I am not able to update the Apple software.
Can anyone help? Thank you.
Hello
Scrabble - you need to provide some more information - first, from your description above (and using the Wiki charts below), I'm assuming that you have the 1st G iPad Mini (iOS 10.3.5. max) and the iPad 4th G (iOS 10.3.3. max) - iOS max as you indicate - both of these devices were released in November 2012, so really 'aging out' - are you having battery issues w/ either one, i.e. do both still charge and if at 100%, how long does the charge hold?
Second, you need to provide further details on your email issues - how do you retrieve your email? Assume that you have been using the iOS Mail apps - correct? Also assume that you have an ISP providing internet service - what type, i.e. dialup, cable, DSL, or satellite? Have there been any changes in that service? Do you have other devices (e.g. a computer) that can still get email on the same service? If not, have you 'power recycled' your modem and router (may be in one unit)? Can your iPads retrieve email elsewhere, e.g. at a coffee shop or other Wi-Fi hot spot? Let me stop there for you to respond - answers to these questions will help greatly. Dave
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