I'm sorry for the lack of info. I am using an Ipad Mini 2 ios 8 and it has not been jailbroken. I wasn't trying to udate it but it got stuck on the apple logo and recovery mode loop after I had turned it off then on. I searched for fixes and I found various suggestions. They said I had to restore and update it so I plugged it in and tried to restore and update my ipad. I always got error 9 so I turned off any program that might block access to itunes servers but I still got error 9. I tried different usb cables but that didn't work either. I tried reinstalling itunes again, it didn't work. I also tried using another computer but it still did not work. Then I found this thread, put my ipad in dfu mode then tried restoring it manually but it still doesn't work. Is there anything else I can do?
((Thanks for the welcome ahaha))
According to Apple, the error 9 code occurs when the device unexpectedly loses its USB connection with the computer.
You've said you've tried everything as suggested by Apple (a different computer, different cables, etc.).
There are a few things I'd recommend you try - but if they don't work, I'd then recommend a trip to the Apple Store.
First, are you using a "genuine" Apple cable? Sometimes, the generic ones can throw off errors.
Are you using the most current version of iTunes? That might make a difference.
Last - have you tried rebooting the computer? Sometimes, computers also need a swift kick in the ... software to get going better.
Again, this is all stuff you've probably tried (you're attempts match exactly what Apple recommends). If none of this works, I'm afraid your next step is a physical visit to the Geniuses at an Apple store.
Marilyn