Touchscreen Goes Haywire

Discussion in 'iPad Mini Forum' started by Wildhog, Jul 9, 2017.

  1. Wildhog

    Wildhog
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    I've had my iPad mini screen replaced, the replaced screen wasn't working with my smart cover so I went back and they replaced it again.

    Now I'm having a problem where I'm typing and random letters appear, or apps open by themselves, and other "phantom" touches where the iPad acts like there was a screen touch when there was not.

    Is this another screen problem or is something else wrong?
     
    #1 Wildhog, Jul 9, 2017
    Last edited: Jul 9, 2017
  2. scifan57

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    It could be a defective touch screen or the Touch IC chip was damaged during screen replacement. If Apple did the repair, go back and let them know. It would take a full diagnostic to tell for sure exactly what's causing the problem.
     
  3. Wildhog

    Wildhog
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    I went to a local shop to get the screen replaced. They have a lifetime warranty so they'll replace the screen again for free.
     
  4. scifan57

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    Will you be covered if it’s not the screen that’s the problem but another component that may have been damaged during the screen replacement.
     
  5. Brian 244

    Brian 244
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    If they have a lifetime warranty take it on back. It's either a defective screen or damage done to the touch screen connector. Both would be the fault of the company.
     
  6. Thomas1977

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    I've heard that iPad screens can be very hard to replace. That's why I put a screen protector on mine to keep my real screen from getting hurt.
     
  7. scifan57

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    While a screen protector will protect your screen from surface scratches and some impacts, it can’t protect against failure of the touch screen or internal electronic components
     
  8. Thomas1977

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    Thats a good point.
     

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