Touchscreen Frozen

Discussion in 'iPad Mini Forum' started by Pinkipad2, Mar 6, 2018.

  1. Pinkipad2

    Pinkipad2
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    Used Mini last night and all was fine. Unplugged headphones and tried to tap an app and nothing happens. Double click Home and three open apps show but clicking doesn’t work. It’s as if my screen has no ability to recognize a touch.

    How do I fix this without resetting it? I don’t have a backup ...
     
  2. scifan57

    scifan57
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    Have you tried pressing the home and power buttons until the Apple logo appears, then release both buttons and wait for the iPad to restart? It may not work but no data will be lost.
     
  3. Pinkipad2

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    Thanks. Just did that and the logo appeared for one minute. Then it went dark.

    It seems I’ll have to push a pen into the hole in back and reset it. I’ll wait for y’all to respond in case there another way.
     
  4. scifan57

    scifan57
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    There’s no hole in the back of an iPad to insert a pen for resetting.
     
  5. Pinkipad2

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    Hm. Must be another device that did the reset that way. My amnesia doesn’t help me...

    Anyway, last night i forgot it was dead and opened it. Went to “slide to unlock” and it worked! So thank you for fixing me! The reset your way did work but seeing the black screen threw me off. I’m glad I checked it due to amnesia!
     
  6. scifan57

    scifan57
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    I'm glad your iPad is working, thanks for letting us know. If you have any other problems or questions, don't hesitate to ask.
     

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