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The mail app crashes when deleting mails

Discussion in 'iPad Help' started by klemme, Jan 31, 2011.

  1. klemme
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    klemme iPF Noob

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    I have a problem with mail on my iPad. I'm using my gmail account to check mail on my iPad, but every day i'm experiencing a problem: when I'm trying to delete a mail no matter if it is read or unread the mail app crashes to springboard. When I open the mail app again the app has jumped to the next mail in my maillist and now I can go back and delete the mail without any problems.
    Not a serious problem but just irritating. Can anyone help?

    Thanks in advance!
    Klemme
  2. Spink10
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    Spink10 iPad Junkie

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    I also use gmail - never had this problem. Try to re-setup account?
  3. Amandaa998
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    Amandaa998 iPF Noob

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    I use a standard email address...and a Mac account. The mail app almost always crashes when deleting messages from the edit button.

    Any ideas on how to resolve this?
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Good to hear from you. You’ll find a whole bunch of iPad enthusiasts in this Forum who are only too willing to help other iPad owners and to hear of their experiences. Don’t be afraid to post any questions you may have or use the ‘Search’ button near the top of the Forum web page. I usually find I discover one new interesting and useful piece of information about my iPad every day - and often not even what I was looking for!!

    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Hope to hear from you soon with your thoughts about the iPad.

    Have fun and enjoy your iPad


    If you don’t already have it you can download a copy of the iPad manual for free.

    Apple - Support - Manuals

    It’s free too.

    Tim
    Scotland
  5. shadow842
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    shadow842 iPF Noob

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    Mail Crash Fix

    Open settings app... Go to mail,contacts,calendars... Turn off Load remote images... This deleted all my mail in all my boxes.
    Go to Mail app and open. Then if you want you can turn - Load Remote Images back on in Settings... That's it... Worked for me... Good Luck!!
    Remember this deleted all my Mail...

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