Sync contacts resets all to default ringtone

Discussion in 'iPad Help' started by the dills, Mar 16, 2013.

  1. the dills
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    the dills iPF Novice

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    I run Windows 7 on PC and MS Outlook is my "master" file for contacts and calendar. Sync to/from my iPad 3 and iPhone 4S works successfully except that all custom ringtones are reset back to default every time I sync which is more than a little annoying! Can anybody tell me if this is a bug or if I have done something wrong in the sync process?
  2. RodC
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    RodC iPF Novice

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    Are you syncing your iPhone 4s/iPad via iTunes on your PC? This problem seems to be widespread judging by the amount of results in google. I guess it is Outlook which reverts back the default ringtones upon sync... :eek:
  3. the dills
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    the dills iPF Novice

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    Yes, I do sync using iTunes on PC which I hate with a passion! Is there any other way to sync then?
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    iTunes on your computer is the only way to sync your iOS devices.

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