Stuck in App Store

Discussion in 'New Member Introductions - Site Assistance' started by Stevie Castle, Nov 5, 2013.

  1. Stevie Castle
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    Stevie Castle iPF Noob

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    I have downloaded an app in the usual way from the App Store, but now I can't get the download page to disappear so I can access the other apps. The app I downloaded is (Wimp). Can someone tell me what to do to get out of this?
  2. twerppoet
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    twerppoet iPad Legend

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    Just tapping outside the App's description window should close it. If that is not working try clearing the App Store app from RAM and opening it again.


    ------------------------------
    The Usual Fixes
    ------------------------------


    When you have problems with an app it's a good idea to clear it from RAM.

    Close/Clear the app:

    iOS 6: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app.

    iOS 7: Double tap the Home button to get the multitasking display. Swipe up on the problem app's thumbnail image (not the icon).

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.

    Reset All Settings: Another, somewhat more drastic thing you can do is Reset All Settings. You'll find this under Settings > General > Reset > Reset All Settings. It won't erase any of your content, apps, or accounts; but you will have to go through most of your other settings and re-tweak them back to your liking.
  3. Stevie Castle
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    Stevie Castle iPF Noob

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    Thankyou. Doing a restart solved the problem.
  4. twerppoet
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    twerppoet iPad Legend

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    No problem. Glad to help.

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