Store is refusing to repair iPad

Discussion in 'iPad 2 Forum' started by ScorpionBlues, Nov 13, 2011.

  1. ScorpionBlues

    ScorpionBlues
    Expand Collapse
    iPF Novice

    Joined:
    Oct 11, 2011
    Messages:
    19
    Thanks Received:
    0
    Well, just few weeks back there's been some physical problem with my iPad 2 sim slot which is seem to be stuck and I even asked about it here, and came to know that it can be fixed under warranty.
    So today I took it from the place I bought it but they said they are not able to take our the SIM tray too. Even though my iPad is under official warranty and the store is apple authorized they refused to take it.
    :/ I m just freaked out on what should I do now ?
     
  2. ScorpionBlues

    ScorpionBlues
    Expand Collapse
    iPF Novice

    Joined:
    Oct 11, 2011
    Messages:
    19
    Thanks Received:
    0
    Oh btw, I m from United Arab emirates, Dubai.
     
    #2 ScorpionBlues, Nov 13, 2011
    Last edited: Nov 13, 2011
  3. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    19,669
    Thanks Received:
    4,614
  4. helix2000

    helix2000
    Expand Collapse
    iPF Novice

    Joined:
    Oct 18, 2011
    Messages:
    47
    Thanks Received:
    1
    Anyway you can contact Apple directly and explain the problem? Possibly that store can be taken off the authorized dealer list for lack of support.
     
  5. ScorpionBlues

    ScorpionBlues
    Expand Collapse
    iPF Novice

    Joined:
    Oct 11, 2011
    Messages:
    19
    Thanks Received:
    0
    I went to the store but they are still refusing to count it under warranty as they say it's physical damage which is not under the warranty.
    Is it true ?
     
  6. oberkc

    oberkc
    Expand Collapse
    iPad Fan

    Joined:
    Jun 26, 2011
    Messages:
    214
    Thanks Received:
    12
    I would expect that "physical damage" caused by misuse (for example, rough handling) would not be covered by the warranty. It sounds as if this is what they are claiming. I would inquire as to the basis for this conclusion.
     

Share This Page



Search tags for this page

apple refusing to repair ipad

,
repair simtray for ipad2