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Stargazer

Megdarby

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I downloaded Stargazer(free) on my i-pad did not like so I deleted it, but when I went on to my app store page the download box is still there and I cannot access my apps. I have deleted my history but the thing is is still there! Anyone know what to do?
 

J. A.

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Try to force close the app.

Double tap the Home button to reveal the multitasking bar.
In iOS 6 tap and hold an app icon until they start to wiggle, and delete them.
In iOS 7 slide thumbnails (pictures) above the app icons towards the top of the screen.

Hope that helps.
 
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Megdarby

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Thank you for your reply J.A. We are in iOS 7 and have tried your suggestion but nothing happens, the download box is still there sitting on my app store page .... Meg
 

abababababab

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If what you see is something like this, then, for e closing the app will help.



image-720714690.png

You can also try restarting your iPad.
 

J. A.

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Or try resetting it:
Press and hold Home and Power button at the same time until the Apple logo appears, release both and let the iPad power up on it's own.
 

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