Sound through one headphone only! help!

Discussion in 'iPad Help' started by Sea Sik, May 20, 2011.

  1. Sea Sik

    Sea Sik
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    When watching a video’s on my ipad I am only getting soundthrough one headphone.
    I have checked the file and the file is fine.
    It’s not the headphone jack as it happens when use normalhead phones and a Bluetooth headset
    I have also restored the ipad from both a backup and as a new device


    the ipad is running on 4.3.3


    Can anybody help?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - it probably won't help - so please forgive me..

    but the headphone socket on the iPad is a *very* tight fit - try pressing the headphone jack in *very* hard - several members have found this fixes the problem.


    Tim
     
  3. Tim SPRACKLEN

    Tim SPRACKLEN
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    Another possibility...


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
     
  4. Cherfae

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    Headphone sound only on right side

    I've seen posts about the headphone issue, but haven't seen anyone reply if it is hardware or software.

    I have an ipad2 less than a month old. I updated to 4.3.3 tue may18th. On a flight Wed the 19th, headphone were fine (sound in both ears), then suddenly the left side cut out, and it hasn't worked since. Plug is all the way in. Tried multiple headphone but same result. If I pull the plug out and wiggle it as I put it back in, I can get sound on the left, but it cuts out as soon as I push the jack all the way in.

    I have another long flight coming up and would really like to know if this is related to the upgrade, or if I'll have to wait until I get back and send it back for repair

    Thanks
     
    #4 Cherfae, May 20, 2011
    Last edited: May 20, 2011
  5. Cherfae

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    Headphone sound only on right side
    I've seen posts about the headphone issue, but haven't seen anyone reply if it is hardware or software.

    I am having a similar problem.

    I have an ipad2 less than a month old. I updated to 4.3.3 tue may18th. On a flight Wed the 19th, headphone were fine (sound in both ears), then suddenly the left side cut out, and it hasn't worked since. Plug is all the way in. Tried multiple headphone but same result. If I pull the plug out and wiggle it as I put it back in, I can get sound on the left, but it cuts out as soon as I push the jack all the way in.

    I have another long flight coming up and would really like to know if this is related to the upgrade, or if I'll have to wait until I get back and send it back for repair

    I did do the soft boot several times

    Thanks
    Last edited by Cherfae; Today at 12:22 PM. Reason: Originally posted to new members thread
     
  6. Sea Sik

    Sea Sik
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    Thanks for your suggestions Tim, but
    I have the same problems if I use normal headphone or wireless Bluetooth headphones so it cannot be the headphone jack on the ipad.
    I have tried the other two possible solutions, but have no joy.
    In regards to the app, I have the same problem with two different apps (apple’s video app and AVplayer HD).
    Could it be related to the new ios 4.3.3?
     
  7. DontUnderstandMyIpad

    DontUnderstandMyIpad
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    That is strange. If the sound via bluetooth headphones is also only on one side, it is most likely a software issue. Since restarting doesn't help, I would suggest to restore the iPad. To do this, connect the iPad to iTunes, sync first, then rightclick on it from within iTunes and choose restore from backup.
     
  8. Sea Sik

    Sea Sik
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    already done several restores, and it does appear to be software issue and i cannot restore to ios 4.3.2 either
     
  9. twerppoet

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    You said you can get it by wiggling the jack, that eliminates any software problems and leaves you with hardware.

    Are you having the problem with Apple's headphone jacks as well as third party? I've noticed that the length of the jack varies sometimes, and I've had problems with my iPod Touch when using some third party headphone jacks that were a touch longer than the official ones.

    But if they all do it, then you are probably looking at a replacement to fix the problem.
     
  10. twerppoet

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    It can still be hardware. At some point the left and right signals get split and handled separately. Since nothing works, including a restore, I'm inclined to think you've got a failure in the audio circuitry.

    I recommend talking to Apple Support, or taking it to an Apple Store.
     

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