sound notification problem

Discussion in 'iPad Help' started by redwind30, Aug 11, 2012.

  1. redwind30
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    redwind30 iPF Novice

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    Something has changed with my IPad and I can't figure out what has happened. Up until a few days ago anytime I got a new email the I pad would alert me with a special sound. Now, it does not alert me until after I open the cover and press on the mail icon. I have checked under settings and I do have the sound option checked. Like I said it plays the sound, but it only plays the sound AFTER I open the mail icon, which really does not do me much good. The same is true with the calender/reminder notifications.
    What have I done?????????????
    Thanks
  2. hpulmer
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    hpulmer iPad Junkie

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    In the settings of the mail the "push" has to be active - but if you did not change that until a few days ago there should not be a change in it either...
    However, depending on the email service you use there may be a problem with the push service...

    ☠ stay safe ☠ stay legal ☠
  3. joeyteel
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    joeyteel iPad Fan

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    If it was just your email doing it I'd suggest making sure you haven't accidentally set your accounts for manual checking, but since you said it was also the calendar and reminder, try closing everything out of the multitask bar and then completely power down your iPad and turn it back on and see if it helps.

    That is incorrect. Push it not required to get new mail alerts, as my family regularly gets reminded if I forget to mute my iPad before before going to bed. :)

    Also, the fact that calendars and reminders aren't alerting correctly means it's probably the device itself with the issue anyway :)
    Last edited: Aug 11, 2012
  4. hpulmer
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    hpulmer iPad Junkie

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    The latter I agree completely.
    Regarding the new mail alerts also, as long as you have the mailbox being checked for on a regular schedule.
    It appears that even this is not the case at the mail-sound-problem of the OP.

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