software expired but in Itunes saying the latest software 4.3, help

Discussion in 'iPad General Discussions' started by surz18, Mar 21, 2011.

  1. surz18

    surz18 iPF Noob

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    hello
    i having the problem of my ipad

    the problem is when i turn on the ipad , the monitor saying connect to itunes ,

    after connect itunes , pop up windows saying , your software already exprired ....,

    BUT when im checking to the " check for update " , my software is up to date ( 4.3 )

    so now i couldnt use my ipad ( couldnt go to home page in ipad )

    please help me to find out this problem

    thanks before
     
  2. donka

    donka iPad Junkie

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    Did you install a pre release version of 4.3 like a developer beta?
     
  3. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Is this a brand new iPad - i.e. one that's never been used before? You always need to connect a brand-new iPad to iTunes initially, there's no way around this problem.

    Is it an iPad1 or an iPad2?

    What version of iTunes are you using - you need at least 10.1.

    Get back to us and I'm sure Forum members will help you out. Thanks, too, to the other poster for their helpful suggestion. We'll sort this out for you.

    Welcome to the Forum..

    Tim
    Scotland
     
  4. twerppoet

    twerppoet iPad Legend

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    Like Tim said, make sure you are running the most recent version of iTunes on your computer.

    Apple - iTunes - Everything you need to be entertained

    If the problem continues, and you don't get a good answer here, go ahead and call Apple Support. That's part of what we pay them for.
     

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