Sim tray stuck

Discussion in 'iPad Help' started by Nzipad2, Jul 12, 2011.

  1. Nzipad2

    Nzipad2
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    Hi,

    I recently bought a second hand iPad 2. It's the 3G version, however the sim tray is well stuck in the iPad, the guy I bought it off said that there is a sim card jammed in it which is stopping the tray releasing. Is there a way to get this out? I read somewhere about drilling a small hole in the tray but couldn't find any more details about this. Is removing the screen an option? Or is this a job for the apple guys?

    Thanks
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    Removing the screen is definitely not an option - it's glued onto the body by a thermo-setting adhesive. Drilling a hole is not a good idea either, there are sensitive electronic components right up to the edge of the case and you'd be very lucky not to damage or destroy those. I think a visit to the Apple Store is going to be the only solution.

    Tim
     
  3. Nzipad2

    Nzipad2
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    Hi Tim,

    I just went in earlier and was told that apple won't even try and fix it even at my expense, they usually only replace iPads if there is something wrong under the warranty. Looks like it will only be good for wifi use.

    Cheers
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
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    Don't give up so easily!! OK - does the existing SIM card in the iPad work? In other words, does the iPad display a 'No SIM' message in the menu on the Home page or are you seeing signal bars there? If the SIM card is working, then you could, I guess, just sign up for service with the provider whose SIM card is already there.

    I'm guessing you're using the SIM card ejection tool to try to release the SIM tray?

    Tim
     
  5. Nzipad2

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    Hi Tim

    The sim is not working, I suspect that it's a sim that has tried to be cut down and is not the right size. From looking at google it seems this can be why the sim card tray gets jammed. And to top things off they have tried to force the tray out by jamming something in the side, its a real mess. I have tried to release the tray with a paper clip to no avail.

    Cheers
     
  6. Tim SPRACKLEN

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    Yes - if you try to cut the SIM down yourself and get it wrong it can be a real problem.

    Have a look at the iFixit teardown of the iPad2 3G and you'll be able to see what's involved in taking it apart....

    iPad 2 3G GSM & CDMA Teardown - iFixit


    Tim
     
  7. Nzipad2

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    Mmm...

    Thanks for that link Tim. Do you know of anyone that has successfully taken the screen off an iPad 2 and put it all back together? I'm pretty desperate to get the tray out even though I was aware of this when I bought it, I think it could turn into a bargain if I can get it out.

    Cheers
     
  8. Tim SPRACKLEN

    Tim SPRACKLEN
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    What usually happens with these 'SIM tray stuck cases' is that the SIM has not been cut quite small enough and, as you attempt to retract the SIM tray, it catches on the iPad case because it 'rides up' high on the tray.

    One solution I've heard of, though never tried myself, is to get a *very* thin strip of metal that can be inserted between the top of the SIM tray and the case so that, when the SIM tray is retracted, it holds the SIM down in the tray so that it clears the edge of the iPad case.

    This strip of metal has to be very very thin indeed and the favourite material has been the corner of the cutting edge of an old fashioned razor blade - i.e. the blade is 'inserted' at the corner (it's too wide to be fully inserted edge on) just enough to hold down the SIM as you try to withdraw the tray.

    It might be worth a try and a bit of 'jiggling'.

    I don't really think removing the screen is a serious option - I sent you the iFixit link more as a note of warning than of encouragement!!

    Have patience and don't resort to brute force - it's one of those problems that will be solved by brain power not muscle power.

    Let us know how you get on. I'll keep thinking about it too.....

    Tim
     
  9. Nzipad2

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    Hi Tim,

    I really appreciate the info you have given me. With regards to the thin metal strip, would this be the side closest to the screen or the back that one might insert the strip? i might see if I can google some pictures of the tray to see the best angle to approach it.


    Thanks again.
     
  10. Tim SPRACKLEN

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    It's the side closest to the screen. In some of the other iFixit teardowns of iPads there are some pictures. Also, look in the User Manual for a picture of how the SIM card fits into the tray.

    Tim
     

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