I can connect to my destop remotely over wifi, but when I set it up and try to connect outside of my home, it just won't connect. I went to to my router settings and forwarded all 3 of the ports. In the app, I put in my pc name, my static ip address, and password. But when I try to connect it says it could not reach host. When I'm in the menu part of the app, a red cross sits over the icon with a message saying could not reach (static ip) Note: the static ip is not the 192.168. Etc. Any help on what to do?