twerppoet said:
Sounds like they are cluless.
Open the B&N app and log into your account there. The app should list all you ebooks purchased through the store and let you download the book without ever leaving the app.
Problem.I tried to begin in the "welcome forum" and I put in my "title" and then I couldn't write in message box. I could not add font nor size. Weird. As for for starting a new thread in forum that is a problem. I followed your instructions. I do have an IPad 2. I don't know if that makes a difference.
If you have a specific problem, then you can either post a question or use the Search button near the top of the Forum web page.
If you want to post a problem, you’ll probably want to either append your question to an existing thread if your problem is related to the topic being discussed in that thread, or start a new discussion (thread). To do that, you need to navigate back to the ‘iPad Forum’ page (button near the top of the Forum web page), then choose a discussion area that you think most suits the problem you want to discuss - say ‘iPad DiY’, click to enter that area and then you’ll see a button ‘Start New Thread’. You can click on that and enter a title for your thread and the usual text box where you can type the details of your problem.
It makes sense to use a thread title that’s as descriptive as possible. So I wouldn’t call a thread ‘I have a problem’ because no one scanning through the thread will know what the problem is or whether they can help and, since there are so many posts made each day, no one has time to read them all.
So, instead, make the title of the thread as specific as possible - ‘iPad screen goes blank every 5 seconds’, for example would be better (though not as good as it could be, I have to admit) and then give as much detail of the problem as you can.
But don’t be afraid to post - all the Forum members are really nice and the Moderators keep them under control and make sure they’re well behaved and polite - well, most of the time!!
But just enjoy your iPad. Like any new product, they'll be 'issues' that will arise - first piece of advice, don't panic and don't do anything rash. I've read of people who have restored their iPads - generally a last resort - when the problem was far far simpler.
Tim
Scotland
