Sent mail from Microsoft Exchange account disappear

Discussion in 'iPad Help' started by peekeje, Mar 31, 2012.

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  1. Mar 31, 2012 #1
    peekeje

    peekeje iPF Noob

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    I...
    I am using my gmail ids thru Microsoft Exchange... And everything is going fine except that SENT MAIL/ITEMS folder gets disappeared after 3-4 hrs... And imcant access it.
    I deleted account and again setup thrn it came again.
    But after sometime again disappeared.

    Pls let me know if is a bug?
     
  2. Mar 31, 2012 #2
    skimonkey

    skimonkey Administrator Staff Member

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    Hi Peek...

    have a look at your account settings to see what you have set for time of deletion.

    To do this go to Settings/Mail, contacts, calendar/your gmail account/click our email address account/Advanced/Deleted Messages/Remove

    From there-you can change the setting from never to after 1 month.

    See if this helps.

    Also, I am going to move this out of User News Submission to Help Section where you should get more viewing. Thanks.
     
  3. Apr 1, 2012 #3
    MikesTooLz

    MikesTooLz Super Moderator Staff Member

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    if its not the settings that are deleting the messages, are you using outlook on a PC with this same account as well? If you are there is a good chance that the PC is downloading the messages and removing them from the server.
     
  4. Apr 1, 2012 #4
    skimonkey

    skimonkey Administrator Staff Member

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    Thanks, Mike!
     
  5. Apr 1, 2012 #5
    peekeje

    peekeje iPF Noob

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    Hi.. Thanks.. But in my mail the sent items are already there..
    Not deleted.
    Its only deleted from my ipad.
     
  6. Apr 1, 2012 #6
    peekeje

    peekeje iPF Noob

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    Hi.. Thanks for ur reply and suggesstion.
    I did it for never. So changing to one month for deleted items how can help keep my sent mails????
    Pls reply
     
  7. Apr 1, 2012 #7
    skimonkey

    skimonkey Administrator Staff Member

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    Can you check your settings to see how many emails can be kept in your inbox? Maybe your limit assigned is to small?
     
  8. Apr 2, 2012 #8
    skimonkey

    skimonkey Administrator Staff Member

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  9. Apr 2, 2012 #9
    peekeje

    peekeje iPF Noob

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  10. Apr 2, 2012 #10
    peekeje

    peekeje iPF Noob

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    Hi.. I was having no limits...
    Then i changed it to 1 month.
    But even then it doesnt work.
     
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