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Sent mail from Microsoft Exchange account disappear

Discussion in 'iPad Help' started by peekeje, Mar 31, 2012.

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  1. peekeje
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    peekeje iPF Noob

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    I...
    I am using my gmail ids thru Microsoft Exchange... And everything is going fine except that SENT MAIL/ITEMS folder gets disappeared after 3-4 hrs... And imcant access it.
    I deleted account and again setup thrn it came again.
    But after sometime again disappeared.

    Pls let me know if is a bug?
    peekeje, Mar 31, 2012
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  2. skimonkey
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    skimonkey Administrator Staff Member

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    Hi Peek...

    have a look at your account settings to see what you have set for time of deletion.

    To do this go to Settings/Mail, contacts, calendar/your gmail account/click our email address account/Advanced/Deleted Messages/Remove

    From there-you can change the setting from never to after 1 month.

    See if this helps.

    Also, I am going to move this out of User News Submission to Help Section where you should get more viewing. Thanks.
    skimonkey, Mar 31, 2012
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  3. MikesTooLz
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    MikesTooLz Super Moderator Staff Member

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    if its not the settings that are deleting the messages, are you using outlook on a PC with this same account as well? If you are there is a good chance that the PC is downloading the messages and removing them from the server.
    MikesTooLz, Apr 1, 2012
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  4. skimonkey
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    skimonkey Administrator Staff Member

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    Thanks, Mike!
    skimonkey, Apr 1, 2012
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  5. peekeje
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    peekeje iPF Noob

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    Hi.. Thanks.. But in my mail the sent items are already there..
    Not deleted.
    Its only deleted from my ipad.
    peekeje, Apr 1, 2012
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  6. peekeje
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    peekeje iPF Noob

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    Hi.. Thanks for ur reply and suggesstion.
    I did it for never. So changing to one month for deleted items how can help keep my sent mails????
    Pls reply
    peekeje, Apr 1, 2012
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  7. skimonkey
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    skimonkey Administrator Staff Member

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    Can you check your settings to see how many emails can be kept in your inbox? Maybe your limit assigned is to small?
    skimonkey, Apr 1, 2012
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    skimonkey, Apr 2, 2012
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  9. peekeje
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    peekeje iPF Noob

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    peekeje, Apr 2, 2012
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  10. peekeje
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    peekeje iPF Noob

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    Hi.. I was having no limits...
    Then i changed it to 1 month.
    But even then it doesnt work.
    peekeje, Apr 2, 2012
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