Safari screen dimmed & no movement

Discussion in 'iPad Help' started by photo, May 3, 2011.

  1. photo
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    photo iPF Noob

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    In Safari the screen has dimmed and will not allow scrolling up, down or sideways. Can anyone help please?
    I am using the original iPad.
    Last edited: May 3, 2011
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Looks as if a safari restart is in order.

    Go to your home screen
    -enter the Multitaskbar by pressing the home button twice
    -keep your finger pressed onto the safari icon, until it starts wiggling
    -select the red circle to close Safari
    -press the home button again and than open safari

    Hopefully this will have solved the problem
  4. photo
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    photo iPF Noob

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    Many thanks for the quick replies. I did the restart and it worked - eureka! All up & running now. Thanks again. Ray
  5. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    @Tim

    How did you get your reply in front of mine? Is that a moderator's trick to adjust the time of posting? :D

    Anyway, good to hear that the dimmed Safari screen is fixed.
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    It's because I go for speed and not the quality of the reply...:(

    Tim
  7. Melrose
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    Melrose iPF Noob

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    Won't reboot

    I'm new to forum. Rec'd IPad for mothers day. Screen dim and won't move. I have held the stupid button several seconds on several occasions. Will not shut down. Guess it goes to repair? Thanks to any and all suggestions.
  8. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Have you held the power and home button at the same time for at least 7 seconds? That should force a reboot.
  9. dafatladay
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    dafatladay iPF Noob

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    this worked, much thanks!

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