Safari issues

Discussion in 'iPad Help' started by Maximushaydos, May 4, 2011.

  1. Maximushaydos
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    Maximushaydos iPF Noob

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    Hi guys, I have been having the issue with safari that it becomes unresponsive and times out (server can't be found) and does not load web pages. It does it a lot and makes browsing the web painful as I have to wait for it to time out before it kicks into gear. It happens on a host of different routers but only with safari, if I go to the app store or another Internet based app there is no issues.

    Any ideas? I'm up to date on all firmware so I have no idea.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. Maximushaydos
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    Maximushaydos iPF Noob

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    Thanks for the reply however that does not work at all. I have read that this is a common issue and that apple was meant to have fixed it in a patch however it still does it. Any other ideas?
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - I'm sorry about that. I have no similar problems at all, so not sure what the problem is. Hopefully someone else in the Forum will have a better idea. Again, sorry I was unable to help with this problem.

    Tim
  5. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Restarting Safari does solve some temporary problems with the app, but it still leaves Safari's cache untouched.

    You might want to clean Safari completely, that should help. This can be done under:
    Settings->Safari->Clean Cache/Cookies/History

    Note that this will delete all history of websites you have ever browsed and removes all saved login information. Bookmarks however, are not deleted.

    This should make Safari run at normal speed again.

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