Safari can't handle PDFs

Discussion in 'iPad Help' started by 60andRetired, Apr 2, 2019.

  1. 60andRetired

    60andRetired
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    I am new here and am not sure if I should be starting a new thread - so please forgive if I should not have. I cannot do anything with a pdf which I have downloaded or otherwise received in Safari. If the pdf is open, for example, and I want to save it to iBooks, absolutely nothing happens when I hit "share". my list of options doesn't open and I am unable to send the pdf to any app or to printer, etc. I am running IOS 11.4.1, but this also happened with my previous IOS version. I REALLY need this function and have no idea what to do. Would very much appreciate any and all suggestions!
     
  2. 60andRetired

    60andRetired
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    Forgot to comment that I am using an "iPad 5"
     
  3. twerppoet

    twerppoet
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    I have occasionally had issues with the share sheet when attempting to save files. Restarting (powering off then on again) the iPad usually clears this up.

    If I've misunderstood your issue please let me know, and add more details.
     
  4. giradman

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    Well, seems like you have a 2017 iPad (circled below) which can be upgraded to iOS 12.2 - might help (or not?) - also, do you have problems w/ other PDFs downloaded from Safari or just this one that you want? If the latter and not a 'personal' issue, you might want to give us a link to the PDF and one of us can try to DL the file and transfer to another location, such as Books. Dave :)
    .
    Screen Shot 2019-04-02 at 10.16.55 PM.png
     
  5. 60andRetired

    60andRetired
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    I have tried re-starting several times to no avail. Also upgraded iOS once and that did not help either. If I hit the "share" icon for any purpose other than dealing with pdf files everything works fine. I can forward web pages, set bookmarks, print, email items to self, and even save to a pdf file. But I cannot open the share sheet if a pdf is open on the screen, no matter what I try.
     
  6. 60andRetired

    60andRetired
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    I have problems with any pdf which is opened in Safari. Have upgraded once (to 11.4) and that made no difference. Would like to solve this problem before upgrading again to avoid losing some files I need to save.
     
  7. NSquirrel

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    1. Could I suggest you try another (free) browser from the app store? The second browser can be deleted later, but it might show whether it is a Safari problem or an iPad problem.

    2. Are the pdfs protected against sharing?
     
  8. 60andRetired

    60andRetired
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    No, the pdfs are not protected, but trying a different browser sounds like a good idea. Could you suggest one you think would be my best bet?
     
  9. twerppoet

    twerppoet
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    Do the PDFs show up viewable in Safari, or as icons with a download link? Are they fully downloaded when you try to open the Share sheet (can you view the last page?). Are there active links or other content in the PDFs?

    I don’t know what is going on. I’m just sifting for clues.

    As for your browser question, iCab Mobile is probably the most versatile browser available for the iPad. It’s also the most complicated, so expect a learning curve. I keep it and Puffin around for the rare occasions Safari isn’t enough.

    Puffin can view Flash sites, but does so by running them on a remote server; so, tradeoffs.
     

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