Safari browser "stuck" on a web page--how do I unstick it?

Discussion in 'iPad Help' started by btse1, Aug 24, 2013.

  1. btse1
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    btse1 iPF Noob

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    I went to a web page which loaded only part way. Now I can't close it--unresponsive. Is there a procedure I should I follow to unlock it??

    Thanks!
  2. J. A.
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    J. A. iPad Legend

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    Hi, welcome to iPF!

    Did you already try the usual first troubleshooting steps: force close the app, restart and reset your device?

    Force close: double tap the Home button to reveal the multitask bar, then delete all apps there.

    Restart: turn off iPad, turn it on again.

    Reset: press and hold Home and Power button at the same time until the Apple logo appears.
    Last edited: Aug 24, 2013
  3. btse1
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    btse1 iPF Noob

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    No. I will try to do that. Thanks for your reply!
  4. J. A.
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    J. A. iPad Legend

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    You could also got to Settings - Safari, and clear history, cookies and data there, if my previous suggestions don't work.
    Last edited: Aug 24, 2013

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