Running 4.3.2 and camera is frozen

Discussion in 'iPad 2 Forum' started by Awight, Apr 22, 2011.

  1. Awight
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    Awight iPF Novice

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    I just bought my ipad2 32G 3G a few days ago. I've upgraded the OS to 4.3.2 and I tried FaceTime today for the first time. Well FaceTime froze my image every time I tried it. And now my camera app won't work on it's own. I just get the closed shutter. FaceTime still opens the camera but nether the camera or photo booth app will work. I thought 4.3.2 was supposed to fix this issue. Anyone else having this issue or have any ideas/suggestions to fix it?
  2. SweetPoison
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    SweetPoison iPad Legend

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    Have you tried holding down the power button and the home button at the same time until you see the Apple Logo?

    Then let it do it's thing until it boots back up.

    See if that helps!
  3. OUTL4W
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    OUTL4W iPad Addict

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    Have you tried rebooting the iPad to see if it corrects the issue?

    Ahh..Marie beat me to it...
    Last edited: Apr 22, 2011
  4. SweetPoison
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    SweetPoison iPad Legend

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    ah ha! So I was right? Yay!
  5. Awight
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    Awight iPF Novice

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    Yes, I've tried rebooting but it's still frozen.
  6. OUTL4W
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    OUTL4W iPad Addict

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    Did you simply hold the power button and reboot or did you do as sweetpoison suggested, holding the power & home button at same time and reboot?
    Last edited: Apr 22, 2011
  7. Awight
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    Awight iPF Novice

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    Yes I've tried both power cycle then both buttons for 10 seconds until it rebooted. Both gave the same results.
  8. OUTL4W
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    OUTL4W iPad Addict

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    And I'm sure you opened the multi-tasking bar and closed the app this way aswell? If nothing else works you may have to restore in order get the native camera app working again.
  9. Awight
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    Awight iPF Novice

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    Well I tried to restore to a recent back-up and the native camera still doesn't work. If I do a factory default restore can then load my recent back up will I get everything back on the Ipad and hope the camera works? Or will my back up from 15 minutes ago not work if I default restore the Ipad?
  10. Awight
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    Awight iPF Novice

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    Just tried that and no luck...didn't know you could do that either:) Thanks!
  11. OUTL4W
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    OUTL4W iPad Addict

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    On the iPad go into:
    Settings
    General
    Reset
    Try "reset settings"
    If that don't work try "erase all content and settings" which will set back to factory default. Camera app should work then.
    You should be able to sync your apps/music back thru iTunes as normal.
  12. Awight
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    Awight iPF Novice

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    "Reset settings" brought the front facing camera back to life in photo booth only. When I switch to the rear camera it then freezes the front camera and I cant get it working again with out trying "reset settings" The camera app still had the closed shutter.

    I'm restoring the ipad to default.....
  13. Awight
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    Awight iPF Novice

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    Factory restore resulted in the same thing. Native camera and photo booth apps aren't working. I can use photo booth with front facing camera only, when I try to switch to the rear camera it just freezes the front facing camera everytime I pres the flip camera button. FaceTime still works fine the camera doesn't freeze....(when not on a call, don't want to test with anyone at 1AM)

    Anymore thoughts...??

    p.s. Thanks for all the help so far!! This is just frustrating...
  14. Awight
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    Awight iPF Novice

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  15. Awight
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    Awight iPF Novice

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    Found this on YouTube. Same problem

    [ame]http://www.youtube.com/watch?v=ZCkMaIAopOk&feature=youtube_gdata_playerm[/ame]

    From the comments looks like he had to have his IPad replaced.
  16. Awight
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    Awight iPF Novice

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    I've set up an expresslane call with apple. Will post results.
  17. Awight
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    Awight iPF Novice

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    Apple was very prompt with their phone call to me. The agent stated that if I've tried to restore to factory and that didn't work then they will replace the IPad. New one shipping today. (Warranty claim say battery life though. Kind of odd) she also stated it was the first IPad2 she had done a warranty replacement on, and that she had never heard of that problem before. Weather that was lip service or not at least they were good to offer a replacement very promptly.
  18. oomonkey
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    Had same problem. Several restores and hard reboots didn't work. Then I simply turned FaceTime on and off in Settings and that restored the camera. Crazy.
  19. Wolfpuppies3
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    Wolfpuppies3 iPad Junkie

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    You may want to upgrade to the current iOs version

    4.3.3 and see if that helps.

    As of May 6, 2011 (2011 -05-06) the current version of iOS is 4.3.3 for iPhone (GSM), iPod Touch, iPad, and Apple TV second generation. ...

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