Returning iPad 2 to Apple

Discussion in 'iPad 2 Forum' started by gza1105, Aug 1, 2011.

  1. gza1105

    gza1105
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    hey everyone

    I contacted Apple due to a light bleeding in my ipad 2 and they said I can mail it and they can see what they can do or give me a new one.. I take a good care of my ipad but just today when cleaning it I noticed that it has a small scratch (like one inch long scratch) on the back. Do you think this will be an issue with apple? or would they just replace my screen? thanks
     
  2. Abs007

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    The scratch is a minor cosmetic fault

    I think they will see what is most cost effective and take it from there

    I'm not sure what their promise is regarding repairs or replacement times

    But more then likely I would assume they would replace with a new or similar condition iPad
     
  3. richsadams

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    Agreed, if Apple has already authorized a return for the screen bleed the scratch shouldn't be an issue at all. You'll receive a replacement unit.
     
  4. TheRambler

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    It seems like there are quite a few ipad2s being replaced for bleeding, there was a thread on this site explaining about it, I will try and find it and give you a link.
     
  5. TheRambler

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  6. eaton121

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    Apple is so generous when it comes to replacements and repairs. I don't think it will be an issue.
     
  7. Jman09

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    I just got my iPad 2 replaced last weekend. The guy that helped me said he would replace it if the problem was a big enough deal to me, which it was or I wouldn't have driven the 1.5 hours to do so. He took my iPad to a back room and played a youtube video and verified that the light bleeding was noticeable.

    I don't see a scratch on the back stop them from exchanging your iPad out. It's an aluminum back, it's going to get a scratch no matter how careful you are.
     
  8. ColemanLee09

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    Unless you get a rear invisible plastic shield/another form of screen protector for the rear.

    Sent from my iPad 2 using iPF.
     
  9. gza1105

    gza1105
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    Thanks everyone for your feedback!

    I returned my iPad 2 last Saturday!.. and so far Apple has been very nice.. they called me twice already to update me on my ipad case! and they said they are about to ship it to an Apple store near me! so Im just waiting! :)
     
  10. jduncan

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    How do you check for the bleeding issue?
     

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