Reset iPad when restriction password not known

[SwanseaMick]

My wife wants to scrub her old iPad Mini, so she can sell it.

I have turned off find my phone, but when I then try to reset the ipad, after inputting the normal password, I am then asked for the restrictions password.
As neither of us know what this is ( I think our grandson turned restrictions on, so we don't know what password he used), how do we proceed?

 

[J. A.]

To get rid of the restrictions password, you'll have to erase it. Go to Settings - General - Reset, and select "Erase all Content and Settings".

 

[SwanseaMick]

Ah, good idea, but you need the restriction password before you can do a general reset. Chicken & Egg situation

 

[J. A.]

Use iTunes to restore your iPad, and set it up as new. If that doesn't work, contact Apple, or visit the next Apple Retail Store to get help.

 

[SwanseaMick]

Thanks, I'll give it a try. That is after it has downloaded an upgrade that it needs before it proceeds! 1.3gb upgrade at 1 mb/s, only another 3 hours to wait -aaarggghhh

 

[SwanseaMick]

J.A.
Many thanks, itunes restore worked a treat. The iPad now thinks it is new, and is now trying to go through the new iPad start-up procedure. Sorted

 

[J. A.]

Great!