Repeated downloading of read mail

Discussion in 'iPad Help' started by Roger1122, Sep 3, 2011.

  1. Roger1122

    Roger1122
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    I have four mail accounts on my iPad 2, a company one plus personal Yahoo, Gmail and Hotmail. I have set the company account to delete mail from the server when I have deleted it from my inbox, but most posts get downloaded again, and some appear several times. I don't think it's a server problem, as when I ran the account from my desktop and then from my laptop, this never happened. (The setting WAS slightly different; delete from server after downloading--which I don't want to do on my iPad).

    How can I atop this repeated downloading of mail? It's really annoying!
     
  2. Mickey330

    Mickey330
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    When you are in your Mail app, after you've finished with the e-mail (e.g. deleting it), at the bottom of the left column with the iPad in landscape mode is circular arrow.

    Press that arrow and it will refresh your iPad Mail app. This should send an update back to the server to tell it that you've deleted X number of e-mails from your Inbox.

    That ought to do it. If not, I've got nothing else, sorry.

    Marilyn
     
  3. Roger1122

    Roger1122
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    Thanks, Marilyn. I'll give it a try.

    Roger
     
  4. Roger1122

    Roger1122
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    Sorry to say that doesn't appear to be working. Hitting that circular arrow just picks up MORE previously deleted mails from earlier on. I got back to yesterday's mails before giving up.

    Help!!
     
  5. Tim SPRACKLEN

    Tim SPRACKLEN
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    Are you using the IMAP or POP protocol for reading your email on the iPad?

    POP simply downloads email from the server and stores it locally.
    IMAP makes your iPad a virtual 'window' onto your email server.

    Tim
     
  6. Roger1122

    Roger1122
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    I am using POP and cannot find any option to select IMAP. I don't really want to have to use my laptop
    or desktop to go through my mail just because I can automatically delete mail after I've downloaded it,
    as the things I want to keep are different on the different computers and it is SO convenient to sort
    everything out on my iPad. Maybe there are some settings I should tweak on the company mail
    server? I value your reply,

    Roger
     
  7. thewitt

    thewitt
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    Once you create the account on the iPad you cannot convert it to IMAP. You need to delete the account and re-add it.

    -t
     
  8. Roger1122

    Roger1122
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    Thank you. So although I cannot see a POP/IMAP option anywhere in the menus now, and don't remember them from when I set up the accounts, I will see them if I reinstall the mail account? If so, I have a vital question. If I delete the POP account to reinstall it as IMAP, will I lose all the saved mails? I would like to avoid that at all costs.

    Roger
     
  9. Tim SPRACKLEN

    Tim SPRACKLEN
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    The easiest way is to set up a new account with IMAP and get that working first. Once you've got this 'duplicate' account working, then you can delete the old POP account.

    Tim
     
  10. Roger1122

    Roger1122
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    Ah, I was wondering if that might the thing to try. Thanks for confirming it.

    Roger
     
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