Rented iTunes movies stuck in download screen

Discussion in 'iPad Help' started by Msfan, Jul 26, 2010.

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  1. Msfan

    Msfan iPF Noob

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    Please help!

    I rented iTunes movies, watched them and they are suppose to clear after 24 hours from the time you start watching the movie. I have several movies that I have watched stuck in a download status and if I try and complete the download(again!) they error out. How do I delete these movies or clear them from the download error status?

    Thanks,

    Msfan
     
  2. col.bris

    col.bris Administrator Staff Member

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    Call apple tech support iTunes

    you could try a hard reboot of the iPad hold home button and off button down until apple logo appears


    Sent from my iPhone using Tapatalk
     
  3. jumbojd

    jumbojd iPF Noob

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    open up videos, then pick the rental tab. you should now be on the page where the movies icons are displayed. tap on each movie and hold down it. an "x" will appear - press the "x", you'll get a deletion confirmation box, confirm and you should be okay.

    i had the same issue
     
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