I have a bit of a problem: I bought a second hand Gen 5 Ipad (private sale) It was supposed to be reset with nothing on it. But when i got it home it has the previous owners Apple ID on it and i cannot do a reset and erase without the previous owners password.
I have messaged then previous owner requesting the password but as yet have not had a reply. The Ipad is Genuine (not stolen) as the Apple ID is the previous owners ID. I have set up an Apple ID for myself. So now the Ipad has two accounts.
Is there a way of contacting Apple and asking them if they can remove the previous owners account. Or is there a way round the problem that will let me erase the Ipad.
The Ipad works fine and has no problems it even updated to IOS 14 when i got it home.
I know the previous owners address but do not want to go banging on their door asking them to input the password unless i have to.
Thanks
Linuts
I have messaged then previous owner requesting the password but as yet have not had a reply. The Ipad is Genuine (not stolen) as the Apple ID is the previous owners ID. I have set up an Apple ID for myself. So now the Ipad has two accounts.
Is there a way of contacting Apple and asking them if they can remove the previous owners account. Or is there a way round the problem that will let me erase the Ipad.
The Ipad works fine and has no problems it even updated to IOS 14 when i got it home.
I know the previous owners address but do not want to go banging on their door asking them to input the password unless i have to.
Thanks
Linuts