remote iPad assistance

[chinarut]

Hi! the foundations I support are generally out in the field and occasionally I need to support their iPads (and iPhones) over the phone.

it really would be great to see their "desktop" - is there any reliable means of doing this without resorting to jailbreaking?

does anyone know if it's even possible given the current iOS API?

 

[Tim SPRACKLEN]

There is no way to do this using a non-jailbroken iPad. The APIs for this simply don't exist in iOS.

Tim

 

[twerppoet]

It is not possible without jailbreaking, though if they have two devices you could probably have them FaceTime you and point the back camera at the other device.

 

[chinarut]

if they have two devices you could probably have them FaceTime you and point the back camera at the other device.

Huh - that's not a bad idea. I'll give that a shot next time.

I sure can't wait for ARD/VNC for iOS!