Remote app cannot find iTunes library

Discussion in 'iPad Help' started by iW00t, Jun 21, 2011.

  1. iW00t

    iW00t iPF Novice

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    Hey guys, I have a question regarding the Remote app for remote control of iTunes on my macbook...

    Remote is able to locate iTunes and iTunes is able to locate my ipad.. However when I click on "My Library" in the Remote app, it goes from "Looking for my library" to "Connecting to my library" but then it times out and finally gives me the message: "Remote can't connect to your iTunes library. Check your network settings and try again."

    I have been browsing through different troubleshooting threads at Apple but have not found the reason/solution to this... I have Home Sharing on both devices, both are on the same Wi-fi connection, I got to type in the 4 digit code correctly, and my firewall is turned off on my macbook..

    If anyone has any ideas I could try, that would be much appreciated.. I tried logging on to a friend's iTunes from my ipad and that worked so I am guessing it must be some settings on my macbook...?

    Btw, I have searched for existing threads on the subject but did not find anything that could help me.. If I missed one, please bare with me :)
     
  2. iW00t

    iW00t iPF Novice

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    Upping this.. Help? Anyone?
     
  3. cluymes

    cluymes iPF Noob

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    Yeah, i have this exact same problem, but with a PC. iTunes even says there is a remote connected, but for some reason the remote can't access the library. My wife can access my PC's library from her Macbook, but my iPad can't.
     
  4. cluymes

    cluymes iPF Noob

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    I just did some testing with some devices and it seems the problem is with something on my PC. Remote works fine with our iPad and iPhone with my wifes computer but neither work with my PC. I wonder if there is more firewall settings which need to be modified. Some more ports open or something.

    I hope someone has some advice.

    Cheers,
    c
     

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