"rejected by the server because it does not allow relaying"

Discussion in 'iPad Help' started by rdkib, Nov 25, 2011.

  1. rdkib
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    rdkib iPF Noob

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    Please help me if you can. I don't know what I may have done. I've had my iPhone for almost 2 yrs & my iPad forabout 3 months & they both seem to have gone mad!!!!!!
    Every time I try to send an email lately it won't send & I get the following message:

    Cannot send mail
    A copy has been place in your outbox. The recipient ........... was rejected by the server because it does not allow relaying"

    I really don't know what this means or how I can rectify it.

    I would appreciate any help you can give.

    Ps I am not a computer minded person so plain 'talk' would be appreciated

    Thank you
  2. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Other members have been reporting this issue recently. Sit tight someone will be along to help you, in the meantime:

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - Discussion Forum for IPad Users. It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    A very informative thread from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    I've moved this thread to the Help Section where it will receive more attention.

    Sent from my iPad using iPF
    Last edited: Nov 25, 2011
  3. Duncaanios
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    Duncaanios iPF Noob

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    Me too on my iPad. I have tried all suggestions in other forums but nothing has resolved the problem. Getting really frustrated. Hope someone comes up with the right solution for us both. Regards
  4. TheRambler
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    TheRambler Super Moderator Staff Member

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  5. Freddie Dunkley
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    Freddie Dunkley iPF Noob

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    This has started on my iPad 3. I arranged a new email address, and after a week of use I was receiving the same message.

    As the other posts were some eighteen months ago, has a resolution been found?

    Please help!!
  6. dhewson777
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    dhewson777 iPad Addict

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    This is a email server issue. Whomever is providing the email address does not allow the relaying of emails and/or you are trying to send an email via a different SMTP server than the one linked to your email address. Some information about your iPad set-up in regards to emails would be good.
    • Like Like x 1
  7. Freddie Dunkley
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    Freddie Dunkley iPF Noob

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    Thanks for the answer.

    I have set up my new email address within Settings>Mail, Contacts, Calendars>Add Account and set it up according to the instructions provided. This is a "personalised" address as purchased through Hover.com, a service of Tucows Inc. I have also posted a question on their site and currently wait a reply.

    The service worked perfectly for a few days, and feeling confident I advised all my friends of the change in email address (I have left Hotmail after 10 years!) I use both iPad and W7 PC, and the latter is set up on Mozilla Thunderbird, where I am receiving the same problem, so I don't believe it is specific to iOS.

    Is this enough information for you to help me?

    Many thanks

    "Ms Totally Frustrated"
    Oxfordshire, UK

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