Refund of purchased application?

Discussion in 'iPad Help' started by m.shaaroun, May 6, 2012.

  1. m.shaaroun
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    m.shaaroun iPF Novice

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    Hi everybody,

    I don't know if this is the right section in the forum to post my question, but anyway . . today I purchased Polaris Office application from App Store, unfortunately it does not support Arabic language although my iPad 3 support it.

    So, is there a possibility to refund the money or change the application with other one.

    I paid by iTunes Gift Card.
  2. jmbarker58
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    jmbarker58 iPF Novice

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    Apple normally will not refund an App Store purchase. They have on occasion done so but it has been rare and on a case by case basis. You can request a refund, explain your case and see how it goes. Another option is contacting the App manufacturer.
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  3. m.shaaroun
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    m.shaaroun iPF Novice

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    Thank you for quick response, I used report a problem via PC iTunes and told they will send an email within 24 hours.
  4. followthesapper
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    followthesapper iPad Enthusiast

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  5. m.shaaroun
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    m.shaaroun iPF Novice

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    Ok, I got money back . . Thanks for everybody

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