Really need help with Ipad problem with the Wi-Fi

Discussion in 'iPad Help' started by gjunki, May 2, 2011.

  1. gjunki
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    gjunki iPF Noob

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    Ok so i have this problem with my Ipad its quite annoying but nothing that most proberly cant be fixed. Every half hour to 2 hours or so my ipad disconnects from my wifi and says safari cannot open this page, my online apps dont work and the app store or itunes wont load which means the ipad is disconnected from the wifi, right? BUT it still tells me that i am connected to the wifi which is very wierd and it shows 3 or 2 bars which should still mean that i have a good internet connection plus im standing right next to the router and i have a 30mb/s internet speed so i dont know why its not working plus not only this but my laptop and desktop and blackberry still work when i connect to the wifi even when my ipad doesnt work. So please please please could someone help me out with this problem

    Thank you

    PS most people just say change your to WPA instead of WEP but it doesnt help. Should i change anything else under the WPA settings?

    PSS perferrable email me at: sebastianferlin@hotmail.com
    Last edited: May 2, 2011
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    One of our moderators suggested this...


    This has resolved many issues and worth a try.
    -*
    - Sometimes after you perform a upgrade from say iOS 3. to iOS 4.2 *the iPad or iPhone wifi or 3G speeds *may be slow.*
    - This is an easy fix which does work. Please do the following:
    -*
    1. Go to Settings->General->Reset
    2. Then select "Reset Network Settings" (this will not erase ur devices content, music, videos, email, etc. It will only erase any WiFi networks you have defined).
    3. Once your device completes the action and gives you the normal home screen or Passcode screen, go ahead and power your device down and once you are sure the device is fully powered down wait an additional 60sec to allow internal components to fully discharge.
    4. After the 60sec is up, power on your device again and re-add any encrypted WiFi networks you had defined.
    5. Enjoy the "back to normal" WiFi and 3G speeds like you had prior to the OS upgrade.*
    -*
    __________________
    Cheers

    Col

    col.bris, Brisbane Australia


    Forum Rules. Please Read.


    -----------------------

    Tim
  3. Sam Dean
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    Sam Dean iPF Noob

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    If this happens with all mobile connections not just your iPad then also try changing the channel number.
  4. gjunki
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    gjunki iPF Noob

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    Thanks for the help guys im trying the first suggestion right now to see if that works. If it doesnt what do you mean by changing the channel could you explain this to me? im not too good with computer tech.
  5. GlenL
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    GlenL iPad Fan

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    What do you do to restore your connection on your iPad when this happens? Reboot router? Reboot iPad?
  6. gjunki
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    gjunki iPF Noob

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    I usually do nothing i just wait and the the ipad starts working with the internet again somehow if i try rebooting either it doesnt work i just wait around 10-15 minutes or longer and then it works again but this is very annoying since i do quite a lot of internet work and games on the ipad. It stays connected it just doesnt connect to the internet. wierd i know and this only happens on the ipad not for my mobile desktop or laptop im sure theres something wrong with the pad. im trying first suggestion now and ill see how it works out
  7. Kieranbowley
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    Kieranbowley iPF Novice

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    Sounds like the router rather than the pad to me.
  8. gjunki
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    gjunki iPF Noob

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    how do u explain my laptop moblie and desktop always working fine while my ipad keeps disconnecting from the internet while it still is connected to the router yes i know when i say it like that it sounds like the routers problem but still everything works fine except for the ipad so yeah...
  9. Kieranbowley
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    Kieranbowley iPF Novice

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    Like someone else said try changing the channel that the wifi is running on within your router settings, this could be causing the problem.
  10. gjunki
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    gjunki iPF Noob

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    what channel should i change it to?
  11. Kieranbowley
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    Kieranbowley iPF Novice

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    The recommended channels that don't interfere with household appliances are 1, 6 & 11.

    Try one of those, although by default it's probably set to auto and has found it's way on to 6 already.

    I have mine set on 11.
  12. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Ideally change it to some channel that no one else is using.

    Try running inSSIDer, it will list all wifi's, including what channel they are on. The channels go from 1-13, if you are on the 2.4GHz network, which you most likely are. So just pick your own channel accordingly.

    http://www.metageek.net/products/inssider/
  13. gjunki
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    gjunki iPF Noob

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    for the last 2 replies im going to try that ill try channel 11 now. also im going to download the program what specifically will that do? and yes i got 2.4ghz with channels 1-13 now i pick a channel and the ipad will connect to that channel and finally work?
  14. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    inSSIDer will list all wifi networks in your neighborhood, so you can see exactly on which channels the other wifi networks are. Thereby giving you the choice of changing your own channel to an unused one. That program is used for wifi inspection purposes, nothing more, nothing less.
  15. gjunki
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    gjunki iPF Noob

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    ooh ok thats pretty neat. So i see mostly there are 6 and 5's so i should change to something different in my router menu? i picked 11 now do i leave HT channel on 7 HT data rate auto, HT bandwidth 20/40, and HT guard on auto? and wireless mode on mixed 11b/g/n right?
  16. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    This is just a thought, but mixed speed modes can easily cause trouble. Ideally you would set it to either g or n, instead of mixed. Preferably n, if your laptop and blackberry support 802.11n, only the latest blackberry bold/torch does though.
  17. gjunki
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    gjunki iPF Noob

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    So basically i want to keep everything else the same but now change the wireless mode to n, the ipad is compatible with this right and most laptops and desktops? and now i can change my channel to anything and everything should run smoothly right?
  18. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    The channel should still be changed to some unused one.

    But yes, if your laptop supports n, than set it to n, the iPad definitely does support it. I don't know which blackberry you have, only the newer models support 802.11n, so you might want to check, whether it supports it.

    Or just see, if changing the channel was enough. The problem may already have been solved. But it not, then setting a fixed speed will definitely be something to look at.
  19. gjunki
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    gjunki iPF Noob

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    Well thanks a lot for ur help could i have ur email for further inquiries?

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